FAQ's...

Why would I choose IT support and outsourcing rather than keep it in-house?
Finding, keeping and managing the right IT resources is time consuming and expensive. Keeping staff up to date with the latest developments involves time away from core operations and providing costly training or employing a dedicated in-house IT Manager at even greater employment costs. By outsourcing your IT support you are guaranteed access to the most experienced, skilled and professional staff with a wealth of knowledge to manage your IT investments whilst keeping systems up to date and reliable. In other words, access to the necessary level of expertise but at a manageable cost.

What if I want to retain part of my IT infrastructure in-house?
Adept IT offers a range of service levels enabling us to provide as much, or as little, IT services as you require. We can provide resources to manage peak workloads, skills shortages and planned periods of absence; we can offer project assistance for a specified timescale or we can offer managed resources to the required Service Level Agreement. All of these services can be provided on an ‘As and When required’ basis or an ongoing fixed term agreement

Does Adept IT provide hardware and software?
Adept IT can provide hardware and software as part of a solution, acting as a single point of contact and responsibility for managing the assets through their lifecycle. Alternatively you can buy your own hardware and software if preferred. We can help you decide what options suit your business best.

Isn’t outsourcing a costly solution?
Outsourcing IT management and support to the right company is proven to be the most cost effective strategy for most SME businesses. Providing the outsourcing partner is experienced and can offer a tailor made solution with the right level of advice and support. Not only does Adept IT enjoy a reputation for meeting and exceeding these criteria but we will also work together with the client to produce a road map of phased implementation that fits within budget constraints.
Outsourcing represents the most effective return on investment.  

What is the procedure for initiating a project?
To enquire about working with Adept IT, the first step is to get in touch with us and provide as much information as possible about your requirements. You can do this by telephoning us on 0844 858 4561. If you are unsure of your requirements don’t worry, our expert staff can talk you through what we offer and help you to decide which solutions will best suit your business requirements.